Modern Payment Solutions for Municipalities
Residents can make payments in the way that’s most convenient for them:
Online Via Desktop or Mobile
By Phone (Live or IVR)
In Person at Designated Locations
Using Credit Card, Debit Card, or eCheck
For municipalities, this means fewer missed payments and greater convenience for residents.
Discover Our Solutions
Digital Billing and Payment Processing
Secure infrastructure for processing municipal payments online.
ePay and eGov enable resident digital billing and payments of taxes, utilities, and other categories of municipal payments. Our system also allows municipalities to create portals for various certificates (birth, marriage, death, municipal lien), school fees, donations, and other various activities.
Cloud-based POS system for in-person payments, integrated with PAX terminals.
Custom applications for specific fees like animal licensing and public safety.
Secure LAN and mobile devices for credit, debit, and contactless payments.
Automated, multilingual phone system enabling residents to make secure payments 24/7 via phone.
115+
Cities & Towns Using CHS
80+
Cities & Towns Processing Utility Bills
130
Massachusetts Cities and Towns We Print For
2.5M
Payments Processed Anually
$1.5B
Amount of Payments Processed in the last 12 Months
Why Municipalities Choose Us
City Hall Systems (CHS) has been a trusted partner of the City of Revere for over six years, helping us modernize and streamline our parking permit process. Their platform is easy for residents to use and efficient for staff, with intuitive features that simplify administration. What sets CHS apart is their deep understanding of Massachusetts municipalities. They are responsive, adaptable, and committed to improving their system based on real feedback from local governments. Whether updating existing policies or implementing new regulations, CHS delivers a flexible, dependable solution that meets municipal needs. In short: CHS offers a permit system that’s simple, effective, and backed by unmatched local expertise.
Louis Flores
City of Revere
Our customers find this portal so easy to pay their bills. Speedy customer service too!
Elaine Russo
Billerica Tax Collector’s Office
We have found our relationship growing with City Hall Systems. This growth is a direct result of CHS having a great team that is accessible and attentive. The deep bench strength has helped foster a great partnership. In a world of AI it really is a wonderful customer service experience when you reach out to your business partner, and they answer the phone as well as reply to inquiries in a prompt manner.